Skip to content

REACH Feedback Forum

Thanks for visiting the REACH Feedback Forum. Have an idea to share with our REACH development team? Want to view and vote on other REACH partner's ideas? You can do so here. We regularly monitor this forum and oftentimes, it leads to some of our best improvements. Help us make REACH even better for nonprofits just like you. Thanks for your feedback!

Need help? Review our Knowledge Base that includes several support articles and how-to videos.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

135 results found

  1. Communcations > Emails

    Communication > Emails

    Tried to send an email to a group with a file attached but there is no option to preview any attached files before sending. Unfortunately the email sent with no attachment despite saying the file had been uploaded successfully before sending. Is it possible to improve the attachments fields in 'new emails' and add a preview button so that reports and letters can be successfully attached to outgoing emails? Thanks

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Add sponsorship type to "Supporters" Report

    Need a sponsorship type on the supporters report. I need to filter the type of sponsorship in this particular report, because I need to the option to filter by contact preference. As of now, I can't find any way to filter by contact preference and sponsorship type.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Mail merge to Word

    When merging one letter I'd like it to merge to Word and not a PDF so I can personalize the letter. With a PDF I cannot make any changes after it merges.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Create a report of missionaries

    I would like to be able to run a report of missionaries that can be sorted based on sponsorship status, by country, etc.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Embed video in Email

    I would like to be able to embed a playable video inside an email. The video could either be hosted by REACH, or hosted on another source, like YouTube.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Please remove strike throughs on tasks.

    Having strike throughs on task notes makes it super hard to read. I read these to give me an idea on what's been done with the donor. I know that if I open each note the strike through disappears but this takes time that could be saved if I could read the task without strike throughs. Reach explained this was done to show that the task was complete. Having the box checked as complete does tell me the task is completed. Having it unchecked means it's not completed. Strike throughs on text just make it hard to read.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Task Listed Most Recent First

    I would like the tasks listed so that I can see the most recent contact on the main screen going backward in dates from there so that the oldest contacts are last. As it stands now, I have to scroll through the tasks to find what was done last instead of being able to see if quickly on the screen. Donations are listed in this way with the most current donations being the most obvious, which makes sense. But tasks are listed just the opposite.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Supporters  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Event specific triggered emails

    Can REACH add a feature for individual event notifications? Our organization is about to host multiple events in different locations simultaneously. Liquid tags are insufficient to send detailed event-triggered emails that are specific to the event the attendee has registered for.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Show Report "Saved Templates" in Alphabetical Order

    I would like my "Saved Templates" in Reports to be in alphabetical order by the name I gave it. From what I can tell, the order seems to be totally random, therefore my long list of "Saved Templates" is hard to navigate to find the report I need to run. Same for Recurring Reports.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. bulk

    It would be great to have functionality to batch or bulk edit children. For example, hide, disable, graduate, mark as urgent need etc. It would be great to be able to do this from the reports page to batch edit children from a specific data range.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bulk Edit Offline Accounts

    Requesting the capability to mark multiple 'offline' accounts as current instead of editing each account individually. Specifically, this would be great for Soft Sponsorships as we may collect one bulk payment from an organization. Going into hundreds of accounts to mark each account current monthly is time consuming.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add a "Marketing Campaign Code" field to Donations

    We have "motivation codes" for our marketing campaigns.
    Right now those codes are input with many typos in the Admin Notes of a donation. Please provide us a new field for marketing campaign codes.

    Even a single custom field that can be added to donations would suffice.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Donations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add Sponsorships to the Order Tab for Dropdown Custom Fields

    Request the ability to change the order of a custom field that is defined as Dropdown Select for a Sponsorship Type referral.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. have an option on the TAGS Data Entry Page, to eventually hide some tags from the admin view

    It would be very useful to hide many of the tags we have used for past years. Is there a chance such an option could be added for each tag?

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Supporters  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Add admin notification when a Donation has been made to a specific purpose, campaign, etc...

    I would like to be immediately notified when a donation has been made to a specific purpose, campaign, etc. I can turn on a notification for ALL new donations, but that is WAY too much. I just want our people to be notified when donors give to a specific thing.

    Additionally, if possible, I would also like that notification to be able to be directed toward a non admin. For instance, I'd love our missionaries to automatically be notified when a new supporter has given to their account.

    Bottom line, I would like more robust notifications, with filters included. What…

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 3 4 5 7 Next →
  • Don't see your idea?

REACH Feedback Forum

Categories

Feedback and Knowledge Base