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I would like to see REACH do...

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189 results found

  1. adding “local pickup” as an option to the store

    It is very tiresome to add another product with local pick up for items in the store. It also confused donors who have to be very careful with what they pick out. So this should be added as a delivery method.

    3 votes
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    completed  ·  2 comments  ·  General  ·  Admin →

  2. addresses

    Can we easily create a report that shows addresses

    1 vote
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    completed  ·  1 comment  ·  Admin →

  3. Include Name of Report in the Recurring Report Email

    When I get an email related to a recurring report, I would like that email to include the name of the report. I get several recurring reports, and I never know which one each email is for.

    1 vote
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    completed  ·  1 comment  ·  Admin →

  4. Make it so that we can edit the email subject lines

    Make it so that we can edit the email subject lines

    1 vote
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    1 comment  ·  Supporters  ·  Admin →

  5. Organization Name on Donation Form, no First and Last Name

    At organization name to donation form. When Churches/organizations/businesses use our donation form, it's confusing because the form requires a first and last name. Maybe add a toggle... if the donor is a entity instead of a person, the could check that box, and instead of first and last name, there would only be a box for organization name. Currently, our churches who give, put all kinds of weird stuff in the first and last, and then this creates duplicates in REACH, or causes other problems.

    5 votes
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    0 comments  ·  Admin →
    completed  ·  AdminKatie (Admin, REACH) responded

    Thank you for your feedback. The ability for a supporter to use the Organization Name on a donation form, with no First and Last Name required, is now available.


    To enable for your account, go to Settings > Donation Setup > Donation Form Settings tab. Check the box to supporters to Allow Supporters To Enter Organization/Company in Place of Name.


    https://www.reachapp.co/reach-knowledge-base/donation-settings-knowledge-base/donation-setup/#donation-form-settings 

  6. Create an alert for people who have credit cards expiring soon

    I've enabled the Catch Up Alert which notifies donors that they're behind on monthly sponsorship donations and I've enabled the notification emails telling people that their credit card is expiring soon, but I think it would be helpful if there was also an alert that could be enabled when a donor logs into their account telling them that they have a credit card on file that is expiring soon. The notification emails are helpful, but I feel this could be a nice addition.

    1 vote
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    0 comments  ·  Donations  ·  Admin →

  7. Customize the Weekly Summary

    We would like to be able to customize the weekly report summary that is emailed out based on our needs. Being able to select what is being shown in this report to be relevant would be a greater help than what is shown now.

    3 votes
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    completed  ·  1 comment  ·  Reports  ·  Admin →

  8. would like / need a report showing a basic list of Projects info

    I cant find any report that will show even basic info about projects. We need this.

    1 vote
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    completed  ·  1 comment  ·  Reports  ·  Admin →

  9. Add Supporter Identification Number to Supporter Details Page

    Each supporter has their permalink, but also a unique number that shows up in the supporter URL (sometimes) but not in details.
    Please display that number on the support details tab

    1 vote
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    completed  ·  2 comments  ·  Supporters  ·  Admin →

  10. Incorporate the information about a sponsored child on their profile that the sponsor sees.

    On the admin side, we enter information such as birthdays, siblings, parents, village, etc. But the sponsor doesn't see that. This would really help our sponsors continue fostering a relationship with their children.

    15 votes
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    completed  ·  1 comment  ·  Sponsorships  ·  Admin →

  11. unsubscribe

    Give an option to add an "unsubscribe" button to the bottom of emails.

    6 votes
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    1 comment  ·  General  ·  Admin →

  12. Provide email reports, showing open and click rates

    7 votes
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    0 comments  ·  Reports  ·  Admin →

  13. Add a Notes report

    Need a way to export supporter Notes

    3 votes
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    0 comments  ·  Reports  ·  Admin →
    completed  ·  AdminKatie (Admin, REACH) responded

    A Notes List is now available as an export. Go to: Data Setup > Data Import/Export > Export tab > Notes list to generate one. 


    Thanks for your feedback!

  14. Add the "sponsorship since" field to the sponsorship profiles

    Add the "sponsorship since" field to the sponsorship profiles so it will automatically populate the date when the sponsorship is added.

    3 votes
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    0 comments  ·  Sponsorships  ·  Admin →
    completed  ·  AdminKatie (Admin, REACH) responded

    This has been completed. A Sponsor Since field is now listed under Current Sponsors in a sponsorship's profile record. 

  15. Updating Recurring Donations

    We need the ability to edit the amount of a recurring donation without cancelling the recurring donation and starting a new one.

    Additionally, we need to be able to cancel a recurring donation without it cancelling the sponsorship as well. There are times that a donor wants to continue paying offline, so the automatic payment needs to be stopped, but not the sponsorship.

    22 votes
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    completed  ·  0 comments  ·  Sponsorships  ·  Admin →

  16. custom automatic registration and donation confirmation forms

    It would be great if the donation confirmation emails were customizable for each campaign. It also feels important for events to have a customizable confirmation form to send out the event info to folks that register, especially at the last minute. We're wondering how we are going to deal with folks that register 5 minutes before or after the start of the event. It would be ideal to be able to add the Zoom link to the email confirmation so we don't have to be checking and emailing folks as they register.

    12 votes
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    0 comments  ·  Admin →

  17. Email Notification When Supporter Updates Profile

    We store supporter information other places than just in Reach. But if a supporter updates their address or contact information in Reach, we don't have any way of knowing so we can update our other records.

    An email whenever someone updates their information seems pretty simple and would be super useful.

    9 votes
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    0 comments  ·  General  ·  Admin →

  18. Sponsorship Home page to show only active sponsorships

    When I look at the Sponsorship homepage, it lists every sponsorship that was ever made. It would be better if it defaults to active with being able to include disabled sponsorships in the drop down.

    4 votes
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    0 comments  ·  Admin →

  19. Pay what you can tickets for events

    It would be great to have a pay what you can option for events, that could be combined with fixed ticket amounts that are currently available.

    6 votes
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    1 comment  ·  Admin →

  20. Support larger file sizes for Conversations attachments.

    Many sponsors upload photos from their phone and cannot easily compress photos. RD

    2 votes
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    0 comments  ·  Admin →
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