REACH Feedback Forum
131 results found
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Text to Give: Unable to see where codes have been used on disabled campaigns, events, et cetera
We use the text code WATER for various campaigns and events. When a campaign or event has been has been disabled, it no longer shows in the Text to Give Setup table. To reuse the custom text code, I had to enable campaigns to find which the code had been applied to, so that I could change it, thus allowing me to reuse WATER.
It would be nice to be able to see the custom codes that have been used even for disabled campaigns, events, et cetera.
1 vote -
activity tracking
Add system generated/automated email activity to supportes account under the activity tab. ie. failed attempt and pmt confirmation emails.
2 votes -
Provide a New Donor Report for any gift
Donor Management is key to the success of any non-profit and acknowledging first-time donors is important. The report should include ALL new donors to the system: Campaigns, Sponsorships, Projects, Places, any avenue that someone can give to through REACH. The report should also include address, email, and gift amount.
3 votes -
Search on Share Type
Add the ability to search on a Share Type associated with a Sponsorship Type
2 votes -
Add filters and sorting to the Supporter page
When I click on the "Supporter" page, it gives me a list of every supporter without the ability to filter or. I'd like to be able to filter by whether they are disabled or not, country, and payment method (online/offline/legacy). Additionally, it would be great to be able to sort by "last visited" date.
8 votes -
Ability to sort Supporters by Zip Code when creating mailing labels
When doing bulk mailing you need to sort by Zip code so without this feature I have do export to an excel and generate my own labels via Word. It would also be nice to be able to filter by Group when creating mailing labels.
2 votes -
Add date of last gift to Top Donor Report
Reports need flexibility on the field names. At minimum please add date of last gift field to top donor report
5 votes -
Report Sorting by number
It would be very helpful if the Reach reporting could be sorted by the ID number of the people (i.e. church planter, orphan, etc.) When creating pdf's from the mail merge and reports for ledgers, the ID numbers are not in order and must be hand sorted before being able to be used. This would be a significant help and time saver.
1 vote -
Grant Tracking
Having the option to mark a donation as a grant.
Additionally, being able to generate the appropriate reporting as well.
4 votes -
Conversations: Translate New Text Responses
Under 'Conversations' in Admin
Have a translate button available to translate text responses prior to sending.5 votes -
Merge Information
When merging two files allow admin merging the two files to pick and choose which info should be used in the merged file - list next to each other and have merging person click each piece of info (sponsor name, address, phone, credit card, etc)
10 votesThanks everyone for your feedback. We will look into adding this in the first quarter of 2016.
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