REACH Feedback Forum
194 results found
-
Make donor able to set start and ending date for his securing payment
Make donor able to set start and ending date for his securing payment
2 votesThis feature was released February 9, 2017.
-
8 votes
This work has been completed. You can now filter sponsorship reports by sponsorship status.
-
In Conversations, having the ability to file messages into folders
In order to better manage and organize our messages in Conversations, it would be very helpful to have the ability to have folders that we can name and then file messages into accordingly.
9 votesYou are now able to file conversations into categories.
-
Automatic Update for Age
Similar to the request to automatically update grade level, if REACH had a field for age or birthdate (I've placed this information with the text body), it would be helpful for the age to be displayed based on birthdate so as to avoid having to manually update it each year.
17 votesThis feature was released in the February 9th update.
-
Add a feature that automatically updates the child's birthday.
A child's age is entered as a number when a sponsorship is created. It must be updated manually each year to be accurate. It would be nice if the age was updated automatically to eliminate the necessity of manual updates.
5 votesThis feature was released February 9, 2017.
-
Cancelled Sponsorships
It would be great to be able to quickly see all the cancelled sponsorships with the donor's name and email for quick response to potential problems.
5 votesThis feature was released in the August updates.
-
REPORTS - Add columns for Groups to all Donors, Supporters and Sponsors Lists when generating reports.
This would be helpful when sorting these reports.
2 votes -
Add a feature that automatically updates the students' grade level
Each year at a designated time, the grade level rolls over to the next grade.
5 votesThis feature was released in the February 9th update.
-
Managing the "Conversations"
It would be helpful if the "Conversations" could have a way to mark a message as unread after it has been read, and to be able to star or somehow highlight important messages. Folders to file old messages would also be very helpful to keep the inbox tidier. We have multiple people in different offices using the "Conversations", so having these features would help keep it organized and efficient.
4 votes -
Arranged custom fields to the position you want them
I created custom fields for sponsorships in the order I wanted them to appear on the profile. But even though I saved them in this order they appeared completely randomised in the final results. For example, the last name appears four lines down after the first name and not immediately after the first name where I placed it. It would be great to have a click and drag feature for this.
4 votesThis feature was released April 12, 2016.
-
Have a new email template for conversations.
Using the default supporter email for all things is not practical. Currently the default supporter email is used to inform a supporter they have received a new conversation as well as their payment was revoked, or they have donated on behalf of someone. Especially a new conversation needs it own special email template reply informing the supporters of such. Thx!
4 votesAn email template for conversations has been added.
-
Image edit
What you see is what you get image edit with crop and resize feature. This feature would also include a preview of how the campaign images would look on Facebook and twitter. - Once the campaign is complete, the poster would have the option of a " publish live" button. ( currently it publishes live without a review unless the selection is made at the top of the page before creating the campaign.
6 votesThis feature was released in the August updates.
-
Email Notifications for Messages & Admin Notice
Add email notifications to admin when updates are posted in campaigns and a number after the word 'Campaign' in admin (similar to conversations) so that when logged into admin, you can see if there are any messages that need to be moderated.
1 voteThis feature was released April 12, 2016.
-
Create a Report for Pledges and Pledge Tracking
I would propose to have a report that gives you a view on all pledges and where the "payoff" of that pledge is VS the original pledge amount. Also the ability to somehow print a mail merge to the people who made the pledge for communication. Currently we do this through letters and excel and it is becoming a tedious manual labor process. It would be great if Reach could generate this data into easy to use formats since it is already in the system.
3 votesThis feature was released Mat 3rd, 2015.
-
Ability for donors to save their credit card info.
We would like donors to have the option to save their credit card information so that each time they make a donation, that information does not have to be entered again.
11 votesThis feature was released January 5, 2016.
-
Email notifications for Conversations
It would be great to have a feature where the admins receive email notifications for Conversations from sponsors. This would help us respond to our sponsors in a more timely manner and ensure that messages don't get overlooked.
7 votesThis feature was released January 5, 2016.
-
Ability to Order Category Types in Category Type Section as well as in Sponsorship Types
Category Types: We would like to be able to reorder types. We have also noticed the order of Category Types influences the Order inside of Sponsorship Types. I am able to list the Sponsorship types as I would like them to appear, but when this posts to the Sponsorship page it orders according to how they were originally posted in Category Types. This makes for a very messy and difficult Sponsorship input page when you have a lot of data.
1 voteThis feature was released April 12, 2016.
-
Allow sponsorships to be private
Our organization would really love to see an option that allows us to make our sponsorships private. That way we can add pictures and descriptions to the child's profile without it being viewable by the public. It'd be awesome if the child's sponsor could log in to their account and only see the info that way, rather than us having to send the personal information in a message.
8 votesAdministrators can now create messages for a sponsorship and mark the message as private. Private messages can only be viewed by active sponsors when they log into their account and view the sponsorship’s profile screen. Messages can include text, images, and attachments to share with the sponsors. Also the sponsor receives a notification informing them that new information has been posted about their sponsorship.
-
Create the option that allows reoccurring donations to have a stop date.
We utilize the pledge feature a lot. Many times our donors will give monthly until their pledge is fulfilled. Right now we can create their monthly giving but don't have the ability to schedule the stop date. Because of this we have to track everything in a separate spreadsheet and hope to catch when people's giving are fulfilled or face upset donors.
5 votesThis feature was released January 5, 2016.
-
Ability to have BILLING address & Mailing address
Some of our donors have different billing address than their mailing address. As we do physical mailers often, the need to separate the 2 is very important! Can you develop this please??
1 voteThis feature was added in the March 2017 release.
- Don't see your idea?