Auto Email Offline Supporters
Offline supporters, especially those that give quarterly, semi-annually and annually, can benefit from reminders about their payment commitment. However, there's currently nothing automated to accomplish this. If the REACH admin needs to initiate this action, then I'd like to see tasks that send you an email reminder when the action is due, not on the day you create the task. There would also need to be a way for tasks to be recurring rather than create a brand new one every quarter, six months or annually.
If REACH could initiate the reminder to offline supporters via the existing auto email function, that would be ideal.
Tad Anderson
shared this idea
Hi,
We have released Supporter Notifications which will allow you to create custom emails and drip campaigns that can be sent automatically to your supporters after certain events take place in REACH. Two of these are specifically for offline sponsors.
We’ve provided our suggested text for each supporter notification that includes the liquid elements you’ll want to pull in for each one.
Supporter Notifications can be set up for the following events:
- Event Registration
- Offline Sponsorship Past Due
- Offline Sponsorship Supporter Created
- Recurring Donation Ended
- Sponsorship Cancelled
- Supporter Created
Read our full Knowledge Base article on Supporter Notifications here: https://www.reachapp.co/reach-knowledge-base/communications-settings/supporter-notifications/.
Thanks for your feedback!
- the REACH team
-
AdminKatie
(Admin, REACH)
commented
Hi,
We have released Supporter Notifications which will allow you to create custom emails and drip campaigns that can be sent automatically to your supporters after certain events take place in REACH. Two of these are specifically for offline sponsors.
We’ve provided our suggested text for each supporter notification that includes the liquid elements you’ll want to pull in for each one.
Supporter Notifications can be set up for the following events:
Event Registration
Offline Sponsorship Past Due
Offline Sponsorship Supporter Created
Recurring Donation Ended
Sponsorship Cancelled
Supporter CreatedRead our full Knowledge Base article on Supporter Notifications here: https://www.reachapp.co/reach-knowledge-base/communications-settings/supporter-notifications/.
Thanks for your feedback!
- the REACH team