Have the original recurring date for incomplete/error donations be the default setting
When there is an incomplete/error donation that is corrected, the date that the correction is made automatically becomes the new date for the next recurring donation (and every donation thereafter). Most donors originally picked a date that works well for them financially and are frustrated that the date got changed, so rather than having to go back into the system to change it each time this happens, we would like the default setting to be that the original recurring date is once again the date for the next automatic payment, not the date the issue was corrected.
3
votes
Hannah Rostocil
shared this idea
This can be accomplished by setting the default day of the month in the recurring donation setup screen in the Admin Console.