"Graduated / Terminated" Status
We have children that get removed from the program either because they have graduated or for certain reasons opted to be removed from the program. Right now, if such happens, we disable the sponsorship profile and ask our donors to select a new child to sponsor. In their sponsorship history though, the graduated/terminated child is till clickable. If clicked, it will lead to an error "page does not exist". If we do not disable the sponsorship, it goes back to unsponsored status and is open for sponsorship again.
Can there be a "Graduated" and "Terminated" (maybe there is a better term that can be used) status for sponsorship? Once in this status, the sponsorship cannot be sponsored anymore but still viewable.
It would be nice from a point of view of a donor to see their sponsored child to have a "Graduated" status.
Alfredo Jr Natal
shared this idea
A graduated status is now available on sponsorships which will continue to show the sponsorship to it’s sponsors but not allow new sponsors.
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AdminKatie
(Admin, REACH)
commented
Please review the instructions next to the field in the Admin Console. If you need further details you can email into support.
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Joan
commented
How does this look to the sponsor? Does it say Graduated somewhere? Can we use this status for students that are withdrawn from the program as well? Do we also need to check the Hide button or the disable button, or is the graduated button the only thing that needs to be checked?
Thanks for the added instruction!
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Pilar Dimaculangan
commented
Thank you for making this status available.