REACH Feedback Forum
59 results found
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Automatically add sponsors to Mailchimp list
We use Mailchimp to keep our sponsor up-to-date. I realize that we could manually export the list and add them to Mailchimp, but it would be great to have the option of have sponsors automatically added to a list.
6 votesREACH already supports this. You can add your MailChimp API and select the list to populate under Settings > Base Settings > SEO and Social Media. There you will see the MailChimp setup.
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2 votes
This feature was released in the 10/2/18 update.
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Mail Merge Editor Fonts
Please fix the mail merge editor to use the different fonts listed. No matter what font I try to use, it always comes out Ariel in the final merged document.
9 votesThis feature was released in the 10/2/18 update.
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Option to Copy Mail Merge Templates
I would love to be able to create a duplicate copy of my mail merge documents so I can reuse formatting on future projects.
1 vote -
5 votes
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Groups
I would like the ability for new sponsors to be automatically added to a group I have created. Currently, we have to manually add any new donors to that specific group.
4 votesThis option has been added to the Account Rules in the Admin Console.
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Corporate Donation Matching
Having the option to mark a donation as a corporate matching donation (and optionally linking it to a corresponding donation that represents the supporter's actual donation).
Additionally, being able to generate the appropriate reporting as well.
4 votesREACH now supports soft credits to record donation matching in the system.
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Payment Plans for Tickets and Products
Is it possible to have monthly payment plans for Tickets within Events
3 votesREACH events now has a payment plan option where you can select the number of payments and the amount that is owed by the supporter.
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MailChimp Api
I sent a Campaign today using Mail Chimp and it worked well, but can we have more of the fields added to the Api as we need to Segment the Lists or create Groups.
The fields we need added are:
First Name
Last Name
Email
Group4 votesThis feature was released March 9, 2017.
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Email Signatures
I would love to have email signatures for each user!
1 voteThis feature was released March 9, 2017.
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Total Year To Date amount
Add Total Year To Date amount field. This would be in addition to the selected date amount and would allow donors to receive a receipt for recent giving as well as an update on their year-to-date giving.
6 votesThis feature was added August 7th, 2018.
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Automatic Update for Age
Similar to the request to automatically update grade level, if REACH had a field for age or birthdate (I've placed this information with the text body), it would be helpful for the age to be displayed based on birthdate so as to avoid having to manually update it each year.
17 votesThis feature was released in the February 9th update.
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Arranged custom fields to the position you want them
I created custom fields for sponsorships in the order I wanted them to appear on the profile. But even though I saved them in this order they appeared completely randomised in the final results. For example, the last name appears four lines down after the first name and not immediately after the first name where I placed it. It would be great to have a click and drag feature for this.
4 votesThis feature was released April 12, 2016.
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Have a new email template for conversations.
Using the default supporter email for all things is not practical. Currently the default supporter email is used to inform a supporter they have received a new conversation as well as their payment was revoked, or they have donated on behalf of someone. Especially a new conversation needs it own special email template reply informing the supporters of such. Thx!
4 votesAn email template for conversations has been added.
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Create the option that allows reoccurring donations to have a stop date.
We utilize the pledge feature a lot. Many times our donors will give monthly until their pledge is fulfilled. Right now we can create their monthly giving but don't have the ability to schedule the stop date. Because of this we have to track everything in a separate spreadsheet and hope to catch when people's giving are fulfilled or face upset donors.
5 votesThis feature was released January 5, 2016.
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Ability to have BILLING address & Mailing address
Some of our donors have different billing address than their mailing address. As we do physical mailers often, the need to separate the 2 is very important! Can you develop this please??
1 voteThis feature was added in the March 2017 release.
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Create contribution for a future date.
Allow Admin/Donor to create a donation for a later date. Example: It is December & I would like my recurring gift or sponsorship to begin in January.
1 voteThis feature was released January 5, 2016.
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Add ability to have a business as a supporter
When adding a supporter, I have several fields for name. If I have a supporter that is a business, there is not a clean way to enter that information. For now, I have chosen to enter the business name in the First Name field.
1 voteThis feature was released January 5, 2016.
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Allow users to give to multiple projects/funds at once.
A feature that has been used frequently with our previous donation method was allowing users to give to multiple projects/funds at once. It makes it easy for the supporter and then it can be just one transaction processing instead of multiple.
14 votesThis feature was released Mat 3rd, 2015.
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