I am writing to inquire about the possibility of implementing an SMS (text message) notification system to inform our donors and sponsors when new content, such as photos, letters, or updates regarding their sponsored child, becomes available on their child's profile.

Currently, our system relies on email notifications to relay such information. However, we have encountered several instances where sponsors have not received these notifications for various reasons. Some emails have been inadvertently directed to their SPAM folders, while others have reported infrequent email usage or delayed email checks. In contrast, text messages garner quicker response from our sponsors.

Given the importance of timely updates, we kindly request your assistance exploring integrating SMS notifications into our existing system. This enhancement would significantly improve our ability to keep our sponsors informed and engaged.

We understand the importance of a seamless and reliable notification system, and we believe that SMS notifications would be a valuable addition to our current communication channels.

Thank you for your time and attention to this matter.