Skip to content

REACH Feedback Forum

Thanks for visiting the REACH Feedback Forum. Have an idea to share with our REACH development team? Want to view and vote on other REACH partner's ideas? You can do so here. We regularly monitor this forum and oftentimes, it leads to some of our best improvements. Help us make REACH even better for nonprofits just like you. Thanks for your feedback!

Need help? Review our Knowledge Base that includes several support articles and how-to videos.

I would like to see REACH do...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

8 results found

  1. dashboard

    Request to display Active Sponsorships on the home page dashboard. Showing total Sponsorships is misleading since this includes any who have Left the Program.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Admin →
    declined  ·  AdminKatie (Admin, REACH) responded

    The Dashboard shows the total number of all Sponsorship records in REACH (Active, Left Program (Disabled) and Graduated). To pull just Active, you can click the Active tab or generate a Sponsorships Report.


  2. Ability for admins to filter Successful Donation notifications

    While admins can currently select a checkbox to receive notification of all donations, there is currently not a way to filter these down.

    This is important for larger nonprofits which receive many donations throughout the day.

    The UI could be similar to other options already available. See screen mockup here:
    https://mb-screenshots.s3-us-west-2.amazonaws.com/searchfilters.jpg

    It could have a small options link next to the Successful Donation checkbox for the additional optional settings. The options could be on a single page or in a tabbed layout.

    Below are the requested additions and use cases:

    Range:
    This would have a minimum and maximum dollar amount.…

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Admin →

  3. Merge Information

    When merging two files allow admin merging the two files to pick and choose which info should be used in the merged file - list next to each other and have merging person click each piece of info (sponsor name, address, phone, credit card, etc)

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →
    declined  ·  AdminKatie (Admin, REACH) responded

    The merge process will move all donations, sponsorships, campaigns, etc. We recommend removing any unwanted data prior to the merge, as applicable.


  4. Share donation on sponsor's FaceBook page

    Like the Twitter option at the bottom of the payment receipt, we would like to add something for Facebook that allows the donor to share on their FaceBook page. I recently learned that this can double the amount of donations received when a donor shares something on their Facebook page saying something such as "I invite you to join me in supporting..."

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →

  5. Primary Address on Detail Page

    If possible, leaving the primary address on page 1 of the detail page helps. Adding a separate tab creates more work and allows for human error of forgetting. Thank you. Shawna Cothran

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →

  6. Recurring EFT donation option

    Give option to process EFT payments (checking account monthly donation) for our donors.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →

  7. Allow a Pledge to have multiple project tagging...

    As an organization at our annual fundraising event we take pledges. Many times people make one large pledge and then would like it spread to 2 or more projects we have presented at the fundraiser. I am proposing REACH to have the ability to take the pledge so I can attach to our Fundraiser and the break down the pledge as donations come in on the pledge.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →
    declined  ·  AdminKatie (Admin, REACH) responded

    Separating a pledge at the time of data entry into the different pledges purposes provides for cleaner tracking through upcoming reports and on the supporter’s dashboard.

  8. Add Favicon Customization for Portal

    I think it would be great to have the ability to customize the favicon that is displayed for the REACH portal pages. We'd love to see this offered under Settings, at some point.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  General  ·  Admin →
  • Don't see your idea?

REACH Feedback Forum

Categories

Feedback and Knowledge Base

(thinking…)